"Applying Importance-performance Analysis to Evaluate Logistics Service ..."

Yu-Kai Huang, Yi-Wei Kuo, Shi-Wei Xu (2009)

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type: Journal Article

metadata version: 2022-02-28

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Yu-Kai Huang, Yi-Wei Kuo, Shi-Wei Xu:
Applying Importance-performance Analysis to Evaluate Logistics Service Quality for Online Shopping among Retailing Delivery. Int. J. Electron. Bus. Manag. 7(2): 128-136 (2009)

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