"The Impacts of Online Retailing Service Recovery and Perceived Justice on ..."

Yi-Wen Fan, Cheng-Chieh Wu, Wei-Ting Wu (2010)

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type: Journal Article

metadata version: 2022-02-28

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Yi-Wen Fan, Cheng-Chieh Wu, Wei-Ting Wu:
The Impacts of Online Retailing Service Recovery and Perceived Justice on Consumer Loyalty. Int. J. Electron. Bus. Manag. 8(3): 239-249 (2010)

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