"End-user development of CRM systems: towards a behavioural end-user ..."

Katerina Tzafilkou, Nicolaos Protogeros, Charalampos Yakinthos (2015)

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DOI: 10.1504/IJEB.2015.071390

access: closed

type: Journal Article

metadata version: 2022-10-02

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Katerina Tzafilkou, Nicolaos Protogeros, Charalampos Yakinthos:
End-user development of CRM systems: towards a behavioural end-user profiling based on gender and expertise. Int. J. Electron. Bus. 12(3): 302-318 (2015)

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