"Multi-channel service concept definition and prototyping."

Ron Sperling, Luuk P. A. Simons, Harry Bouwman (2009)

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DOI: 10.1504/IJEB.2009.026528

access: closed

type: Journal Article

metadata version: 2020-07-16

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Ron Sperling, Luuk P. A. Simons, Harry Bouwman:
Multi-channel service concept definition and prototyping. Int. J. Electron. Bus. 7(3): 237-255 (2009)

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