"An empirical investigation of the economic payoffs of e-business and CRM ..."

Namchul Shin (2004)

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DOI: 10.1504/IJEB.2004.005638

access: closed

type: Journal Article

metadata version: 2020-07-16

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Namchul Shin:
An empirical investigation of the economic payoffs of e-business and CRM innovations. Int. J. Electron. Bus. 2(4): 351-365 (2004)

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