"On evaluation of customer dissatisfaction index based on sentiment ..."

Sugato Chakrabarty, Sabyasachi Bhattacharya, Karishma Batra (2013)

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DOI: 10.1504/IJDATS.2013.058581

access: closed

type: Journal Article

metadata version: 2020-05-11

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Sugato Chakrabarty, Sabyasachi Bhattacharya, Karishma Batra:
On evaluation of customer dissatisfaction index based on sentiment analysis: a statistical approach. Int. J. Data Anal. Tech. Strateg. 5(4): 427-444 (2013)

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