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"Improving User Experience through Rule-based Service Customization."
Richard Hull et al. (2005)
- Richard Hull, Bharat Kumar, Daniel F. Lieuwen, Peter F. Patel-Schneider, Arnaud Sahuguet, Sriram Varadarajan, Avinash Vyas:
Improving User Experience through Rule-based Service Customization. Int. J. Cooperative Inf. Syst. 14(4): 469-502 (2005)
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