"Achieving customer service efficiency through web-based help desk system."

Ruey-Shun Chen, Chia-Chen Chen, S.-W. Chang (2003)

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DOI: 10.1504/IJCAT.2003.000339

access: closed

type: Journal Article

metadata version: 2020-09-17

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Ruey-Shun Chen, Chia-Chen Chen, S.-W. Chang:
Achieving customer service efficiency through web-based help desk system. Int. J. Comput. Appl. Technol. 17(2): 121-128 (2003)

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