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"Reengineering a reverse supply chain for product returns services."
Carol C. Bienstock, Mehdi Amini, Donna L. Retzlaff-Roberts (2011)
- Carol C. Bienstock, Mehdi Amini, Donna L. Retzlaff-Roberts:
Reengineering a reverse supply chain for product returns services. Int. J. Bus. Perform. Supply Chain Model. 3(4): 335-352 (2011)
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