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"Role of IT capacity in customer churn for electronic retailers in ..."
Maryam Esmaeili, Sahar Vatankhah (2024)
- Maryam Esmaeili, Sahar Vatankhah:
Role of IT capacity in customer churn for electronic retailers in oligopoly market using game theory approach. Int. J. Bus. Inf. Syst. 45(4): 503-518 (2024)
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