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"Augmenting Analytical CRM Strategies with Social BI."
Daniel Beverungen et al. (2013)
- Daniel Beverungen, Mathias Eggert, Matthias Voigt, Michael Rosemann
:
Augmenting Analytical CRM Strategies with Social BI. Int. J. Bus. Intell. Res. 4(3): 32-49 (2013)

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