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"The role of decision-making support systems in IT service management ..."

Manuel Mora et al. (2014)

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DOI: 10.3233/IDT-130184

access: closed

type: Journal Article

metadata version: 2020-04-25

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Manuel Mora, Gloria E. Phillips-Wren, Jorge Marx Gómez, Fen Wang, Ovsei Gelman:
The role of decision-making support systems in IT service management processes. Intell. Decis. Technol. 8(2): 147-163 (2014)

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