"Predicting customer choice in services using discrete choice analysis."

Rohit Verma et al. (2008)

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DOI: 10.1147/SJ.471.0179

access: closed

type: Journal Article

metadata version: 2020-03-13

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  - journals/ibmsj/VermaPHLK08
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  - https://dblp.org/rec/journals/ibmsj/VermaPHLK08
Rohit Verma, Gerhard R. Plaschka, Brian Hanlon, Ashley Livingston, Karl Kalcher:
Predicting customer choice in services using discrete choice analysis. IBM Syst. J. 47(1): 179-191 (2008)

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