"IT Autopilot: A flexible IT service management and delivery platform for ..."

Steve Mastrianni et al. (2007)

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DOI: 10.1147/SJ.463.0609

access: closed

type: Journal Article

metadata version: 2020-03-13

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Steve Mastrianni, David F. Bantz, Kirk A. Beaty, Tom Chefalas, Srikant Jalan, Gautam Kar, Andrzej Kochut, Dongjun Lan, Larry O'Connell, Anca Sailer, Gang Wang, Qingbo Wang, Dennis G. Shea:
IT Autopilot: A flexible IT service management and delivery platform for small and medium business. IBM Syst. J. 46(3): 609-624 (2007)

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