"IBM Service Management architecture."

David Lindquist et al. (2007)

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DOI: 10.1147/SJ.463.0423

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type: Journal Article

metadata version: 2020-03-13

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David Lindquist, Hari Madduri, Chakalamattam Jos Paul, Bala Rajaraman:
IBM Service Management architecture. IBM Syst. J. 46(3): 423-440 (2007)

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