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"Integration of domain-specific IT processes and tools in IBM Service ..."

Niraj Joshi et al. (2007)

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DOI: 10.1147/SJ.463.0497

access: closed

type: Journal Article

metadata version: 2020-03-13

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Niraj Joshi, Wayne B. Riley, Juergen Schneider, Yih-Shin Tan:
Integration of domain-specific IT processes and tools in IBM Service Management. IBM Syst. J. 46(3): 497-512 (2007)

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