"Service system fundamentals: Work system, value chain, and life cycle."

Steven Alter (2008)

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DOI: 10.1147/SJ.471.0071

access: closed

type: Journal Article

metadata version: 2020-03-13

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Steven Alter:
Service system fundamentals: Work system, value chain, and life cycle. IBM Syst. J. 47(1): 71-85 (2008)

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