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"Service analytics for IT service management."

Yixin Diao et al. (2016)

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DOI: 10.1147/JRD.2016.2520620

access: closed

type: Journal Article

metadata version: 2021-08-30

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Yixin Diao, Ea-Ee Jan, Ying Li, Daniela Rosu, Anca Sailer:
Service analytics for IT service management. IBM J. Res. Dev. 60(2-3) (2016)

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