"Understanding the emotional and informational influence on customer ..."

Xiaolei Wang et al. (2021)

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DOI: 10.1016/J.IM.2020.103426

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type: Journal Article

metadata version: 2024-05-07

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Xiaolei Wang, Jiandong Lu, Terence T. Ow, Yuqiang Feng, Luning Liu:
Understanding the emotional and informational influence on customer knowledge contribution through quantitative content analysis. Inf. Manag. 58(2): 103426 (2021)

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