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"Information technology customer aggression: The importance of an ..."
Sheng-Pao Shih et al. (2014)
- Sheng-Pao Shih, Ting Lie, Gary Klein, James J. Jiang:
Information technology customer aggression: The importance of an organizational climate of support. Inf. Manag. 51(6): 670-678 (2014)
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