"The state of CRM adoption by the financial services in the UK: an ..."

Bill Karakostas, Dimitris Kardaras, Eleutherios Papathanassiou (2005)

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DOI: 10.1016/J.IM.2004.08.006

access: closed

type: Journal Article

metadata version: 2020-02-20

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Bill Karakostas, Dimitris Kardaras, Eleutherios Papathanassiou:
The state of CRM adoption by the financial services in the UK: an empirical investigation. Inf. Manag. 42(6): 853-863 (2005)

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