"IS service performance: self-perceptions and user perceptions."

James J. Jiang et al. (2001)

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DOI: 10.1016/S0378-7206(01)00072-6

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type: Journal Article

metadata version: 2020-02-20

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James J. Jiang, Gary Klein, Jinsheng Roan, Jim T. M. Lin:
IS service performance: self-perceptions and user perceptions. Inf. Manag. 38(8): 499-506 (2001)

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