"Paving the way for CRM success: The mediating role of knowledge management ..."

Aurora Garrido-Moreno, Nigel Lockett, Víctor Jesús García-Morales (2014)

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DOI: 10.1016/J.IM.2014.06.006

access: closed

type: Journal Article

metadata version: 2024-07-06

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Aurora Garrido-Moreno, Nigel Lockett, Víctor Jesús García-Morales:
Paving the way for CRM success: The mediating role of knowledge management and organizational commitment. Inf. Manag. 51(8): 1031-1042 (2014)

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