"The impacts of live chat on service-product purchase: Evidence from a ..."

Lingfeng Dong et al. (2024)

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DOI: 10.1016/J.IM.2024.103931

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type: Journal Article

metadata version: 2024-05-31

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Lingfeng Dong, Zhongsheng Hua, Liqiang Huang, Ting Ji, Fengxin Jiang, Guangzhu Tan, Jie Zhang:
The impacts of live chat on service-product purchase: Evidence from a large online outsourcing platform. Inf. Manag. 61(3): 103931 (2024)

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