"Managing online wait: Designing effective waiting screens across cultures."

Andrew N. K. Chen, Younghwa Lee, Yujong Hwang (2018)

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DOI: 10.1016/J.IM.2017.12.001

access: closed

type: Journal Article

metadata version: 2020-02-20

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Andrew N. K. Chen, Younghwa Lee, Yujong Hwang:
Managing online wait: Designing effective waiting screens across cultures. Inf. Manag. 55(5): 558-575 (2018)

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