"Functional quality and hedonic quality: A study of the dimensions of ..."

Merce Bernardo, Frederic Marimon Viadiu, María del Mar Alonso-Almeida (2012)

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DOI: 10.1016/J.IM.2012.06.005

access: closed

type: Journal Article

metadata version: 2020-10-26

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Merce Bernardo, Frederic Marimon Viadiu, María del Mar Alonso-Almeida:
Functional quality and hedonic quality: A study of the dimensions of e-service quality in online travel agencies. Inf. Manag. 49(7-8): 342-347 (2012)

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