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"Nachhaltiges IT-Servicemanagement - Grundlagen, Vorgehensmodell und ..."
Rüdiger Zarnekow, Koray Erek (2008)
- Rüdiger Zarnekow, Koray Erek:
Nachhaltiges IT-Servicemanagement - Grundlagen, Vorgehensmodell und Managementinstrumente. HMD Prax. Wirtsch. 264: 7-18 (2008)
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