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"Von Kunden für Kunden: Crowd Services als Erweiterung der Digital ..."
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister (2017)
- Volkmar Mrass, Christoph Peters, Jan Marco Leimeister:
Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience. HMD Prax. Wirtsch. 54(5): 821-837 (2017)
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