"Best Practice im wertorientierten IT-Servicemanagement - zwei Frameworks ..."

Jürgen Gross (2008)

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DOI: 10.1007/BF03341154

access: closed

type: Journal Article

metadata version: 2020-11-27

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Jürgen Gross:
Best Practice im wertorientierten IT-Servicemanagement - zwei Frameworks im Vergleich. HMD Prax. Wirtsch. 264: 38-47 (2008)

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