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"Building a Case-Based Help Desk Application."

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

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Mark Kriegsman, Ralph Barletta (1993)

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DOI: 10.1109/64.248349

access: closed

type: Journal Article

metadata version: 2017-05-26

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Mark Kriegsman, Ralph Barletta:
Building a Case-Based Help Desk Application. IEEE Expert 8(6): 18-26 (1993)

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last updated on 2017-05-26 22:50 CEST by the dblp team

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