"Gather customer concerns from online product reviews - A text ..."

Jiaming Zhan, Han Tong Loh, Ying Liu (2009)

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DOI: 10.1016/J.ESWA.2007.12.039

access: closed

type: Journal Article

metadata version: 2018-11-14

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Jiaming Zhan, Han Tong Loh, Ying Liu:
Gather customer concerns from online product reviews - A text summarization approach. Expert Syst. Appl. 36(2): 2107-2115 (2009)

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