"Unusual customer response identification and visualization based on text ..."

Seungwan Seo et al. (2020)

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DOI: 10.1016/J.ESWA.2019.113111

access: closed

type: Journal Article

metadata version: 2020-03-03

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Seungwan Seo, Deokseong Seo, Myeongjun Jang, Jaeyun Jeong, Pilsung Kang:
Unusual customer response identification and visualization based on text mining and anomaly detection. Expert Syst. Appl. 144: 113111 (2020)

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