"The acceptance and use of customer relationship management (CRM) systems: ..."

Jung-Chi Pai, Fu-Ming Tu (2011)

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DOI: 10.1016/J.ESWA.2010.07.005

access: closed

type: Journal Article

metadata version: 2017-05-26

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Jung-Chi Pai, Fu-Ming Tu:
The acceptance and use of customer relationship management (CRM) systems: An empirical study of distribution service industry in Taiwan. Expert Syst. Appl. 38(1): 579-584 (2011)

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