"A business process activity model and performance measurement using a time ..."

C. Y. Lam, W. H. Ip, Henry C. W. Lau (2009)

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DOI: 10.1016/J.ESWA.2008.08.027

access: closed

type: Journal Article

metadata version: 2017-06-14

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C. Y. Lam, W. H. Ip, Henry C. W. Lau:
A business process activity model and performance measurement using a time series ARIMA intervention analysis. Expert Syst. Appl. 36(3): 6986-6994 (2009)

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