"Developing an index for online customer satisfaction: Adaptation of ..."

S.-H. Hsu (2008)

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DOI: 10.1016/J.ESWA.2007.06.036

access: closed

type: Journal Article

metadata version: 2017-05-26

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S.-H. Hsu:
Developing an index for online customer satisfaction: Adaptation of American Customer Satisfaction Index. Expert Syst. Appl. 34(4): 3033-3042 (2008)

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