"Fuzzy neural based importance-performance analysis for determining ..."

Wei-Jaw Deng, Wen Pei (2009)

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DOI: 10.1016/J.ESWA.2008.02.063

access: closed

type: Journal Article

metadata version: 2022-10-02

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Wei-Jaw Deng, Wen Pei:
Fuzzy neural based importance-performance analysis for determining critical service attributes. Expert Syst. Appl. 36(2): 3774-3784 (2009)

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