"Preliminary research on customer satisfaction models in Taiwan: A case ..."

Shao-I Chiu et al. (2011)

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DOI: 10.1016/J.ESWA.2011.01.172

access: closed

type: Journal Article

metadata version: 2023-09-30

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Shao-I Chiu, Ching-Chan Cheng, Tieh-Min Yen, Hsiu-Yuan Hu:
Preliminary research on customer satisfaction models in Taiwan: A case study from the automobile industry. Expert Syst. Appl. 38(8): 9780-9787 (2011)

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