"Mining the text information to optimizing the customer relationship ..."

Che-Wei Chang, Chin-Tsai Lin, Lian-Qing Wang (2009)

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DOI: 10.1016/J.ESWA.2007.11.027

access: closed

type: Journal Article

metadata version: 2023-08-28

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Che-Wei Chang, Chin-Tsai Lin, Lian-Qing Wang:
Mining the text information to optimizing the customer relationship management. Expert Syst. Appl. 36(2): 1433-1443 (2009)

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