"When should service firms provide free experience service?"

Wenhui Zhou, Zhaotong Lian, Jinbiao Wu (2014)

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DOI: 10.1016/J.EJOR.2013.10.036

access: closed

type: Journal Article

metadata version: 2024-06-21

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Wenhui Zhou, Zhaotong Lian, Jinbiao Wu:
When should service firms provide free experience service? Eur. J. Oper. Res. 234(3): 830-838 (2014)

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