"Balancing productivity and consumer satisfaction for profitability: ..."

Yan-Qun He, Lai-Kow Chan, Ming-Lu Wu (2007)

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DOI: 10.1016/J.EJOR.2005.06.050

access: closed

type: Journal Article

metadata version: 2020-02-21

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Yan-Qun He, Lai-Kow Chan, Ming-Lu Wu:
Balancing productivity and consumer satisfaction for profitability: Statistical and fuzzy regression analysis. Eur. J. Oper. Res. 176(1): 252-263 (2007)

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