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"The assessment of user-perceived web quality: Application of a ..."
Evangelos Grigoroudis et al. (2008)
- Evangelos Grigoroudis, Charalambos Litos, Vassilis Moustakis, Yannis Politis, Loukas Tsironis:
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach. Eur. J. Oper. Res. 187(3): 1346-1357 (2008)
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