"Optimal management of cross-trained workers in services with negligible ..."

Oded Berman, Jiamin Wang, K. P. Sapna (2005)

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DOI: 10.1016/J.EJOR.2004.03.024

access: closed

type: Journal Article

metadata version: 2020-02-21

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Oded Berman, Jiamin Wang, K. P. Sapna:
Optimal management of cross-trained workers in services with negligible switching costs. Eur. J. Oper. Res. 167(2): 349-369 (2005)

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