"Do product returns hurt relational outcomes? some evidence from online ..."

Gianfranco Walsh, Daniel Brylla (2017)

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DOI: 10.1007/S12525-016-0240-3

access: closed

type: Journal Article

metadata version: 2020-03-13

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  - journals/electronicmarkets/WalshB17
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  - https://dblp.org/rec/journals/electronicmarkets/WalshB17
Gianfranco Walsh, Daniel Brylla:
Do product returns hurt relational outcomes? some evidence from online retailing. Electron. Mark. 27(4): 329-339 (2017)

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