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"The Impact of Brand Personality and Customer Satisfaction on Customer's ..."
Stephanie Magin et al. (2003)
- Stephanie Magin, René Algesheimer, Frank Huber, Andreas Herrmann:
The Impact of Brand Personality and Customer Satisfaction on Customer's Loyalty: Theoretical Approach and Findings of a Causal Analytical Study in the Sector of Internet Service Providers. Electron. Mark. 13(4): 294-308 (2003)
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