"Human-machine collaboration in online customer service - a long-term ..."

Roland Graef et al. (2021)

> Home

Details and statistics

DOI: 10.1007/S12525-020-00420-9

access: closed

type: Journal Article

metadata version: 2021-07-27

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/electronicmarkets/GraefKKZ21
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/electronicmarkets/GraefKKZ21
Roland Graef, Mathias Klier, Kilian Kluge, Jan-Felix Zolitschka:
Human-machine collaboration in online customer service - a long-term feedback-based approach. Electron. Mark. 31(2): 319-341 (2021)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.