"An evaluative case study of a real-time online reference service."

Louise Kloss, Yin Zhang (2003)

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DOI: 10.1108/02640470310509126

access: closed

type: Journal Article

metadata version: 2020-07-03

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Louise Kloss, Yin Zhang:
An evaluative case study of a real-time online reference service. Electron. Libr. 21(6): 565-575 (2003)

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