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"Improving the Quality of Service Delivery in a Public Service Workflow ..."
Atsa Etoundi Roger et al. (2010)
- Atsa Etoundi Roger, Marcel Fouda Ndjodo, Priso Essawe Ndedi, Ghislain Abessolo Alo'o:
Improving the Quality of Service Delivery in a Public Service Workflow Based on the Ant Theory: A Case Study in Cameroon. Electron. J. Inf. Syst. Dev. Ctries. 41(1): 1-15 (2010)
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