"Artificial Intelligence (AI)-based Customer Relationship Management (CRM): ..."

Dervis Ozay et al. (2024)

> Home

Details and statistics

DOI: 10.1080/17517575.2024.2351869

access: closed

type: Journal Article

metadata version: 2024-08-02

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/eis/OzayJSW24
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/eis/OzayJSW24
Dervis Ozay, Mohammad Jahanbakht, Atefeh Shoomal, Shouyi Wang:
Artificial Intelligence (AI)-based Customer Relationship Management (CRM): a comprehensive bibliometric and systematic literature review with outlook on future research. Enterp. Inf. Syst. 18(7) (2024)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.