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"Customer opinions mining through social media: insights from ..."
Juling Ding et al. (2023)
- Juling Ding, Mao Xu, Ying Kei Tse, Kuo-Yi Lin, Minhao Zhang:
Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterp. Inf. Syst. 17(8) (2023)
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