"Research on customer satisfaction of pharmaceutical e-commerce logistics ..."

Jianyun Wu, Mingqiu Dong (2023)

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DOI: 10.1016/J.ELERAP.2023.101246

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type: Journal Article

metadata version: 2023-04-25

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Jianyun Wu, Mingqiu Dong:
Research on customer satisfaction of pharmaceutical e-commerce logistics service under service encounter theory. Electron. Commer. Res. Appl. 58: 101246 (2023)

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